About DNI

Protecting What Matters

Dubai National Insurance & Reinsurance P.S.C is a Public Shareholding company, operating in the United Arab Emirates within the guidelines of Federal Law 6 of 2007.

DNI was established in 1991 and was one of the first insurance companies to be listed in the Dubai Financial Market (DFM). The company commenced operations with the support and confidence of a large number of national shareholders including prominent and successful local businessmen.

DNI’s conservative underwriting approach has resulted in maintaining a steady growth both in written premium and in net insurance income

The rapid strides since the formation reflect our determination to rise above the challenges and to be amongst the best insurers in the UAE market. Receptivity to new and innovative ideas as well as working around customer’s requirements has helped us to carve a niche in the UAE market.

Backed by leading international reinsurers such as Swiss Re, SCOR and Munich Re, DNI provides a variety of insurance solutions, ranging from personal lines to commercial lines like Property, Liability , Accident , Engineering, Motor, Life, Medical and includes specialized lines of insurance to suit the market needs.

DNI, with over 30 years of experience in UAE insurance market, is supported in its endeavors by a team of highly motivated, qualified, and experienced team, who by working very closely with the customers has helped the company to stay "One Step Ahead" in its services.

At DNI, by delivering innovative insurance solutions, we believe in building lasting relationships based on trust and confidence. With this in view, we grow with our customers as partners.

Vision

We aspire to be one of the leading insurance carriers in the region with relationships built upon trust for mutual benefits, arising out of a high level of employee competence and satisfaction, leading to value addition for our customers and Adequate returns to our shareholders.

board of directors

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H.E. Khalaf Ahmad Al Habtoor

CHAIRMAN

Mr. Sultan Ahmad Al Habtoor

Mr. Sultan Ahmad Al Habtoor

Vice Chairman

Mr. Mohammed Khalaf Al Habtoor

Mr. Mohammed Khalaf Al Habtoor

Board Member

Dr. Fatema Ahmed Al Otaiba

Dr. Fatema Ahmed Al Otaiba

Board Member

Mr. Ebrahim Juma Al Madani

Mr. Ebrahim Juma Al Madani

Board Member

Mr. Mohammed Abdulla Al Haj

Mr. Mohammed Abdulla Al Haj

Board Member

Mr. Mohammed Abdulla Al Haj

Mr. Ghaith Ahmed Al Marri

Board Member

Chairman’s Message

Dear Viewers,

It is with great pleasure that I welcome you to our website.

Dubai is positioned as an important regional and global financial center, home to local and international businesses. In line with the success of the city and the strong UAE economy, the insurance sector witnessed a remarkable growth in the recent years.

The success of Dubai has motivated DNI to strive and grow steadily over the years, while not compromising profitability to growth; and by keeping our commitment to offering our customers protection backed by financial strength.

DNI is among the pioneers of the UAE Insurance Industry and was established in 1991 with a corporate objective to achieve maximum sustainable growth that will produce consistent profitability based on a mixed, yet balanced portfolio of risks coupled with excellent reinsurance security. This fundamental philosophy has steered the growth of DNI in the subsequent years, thereby gaining an excellent reputation for service and integrity.

The key factor behind our success is undoubtedly the loyalty of our valued customers, the commitment and competence of DNI management along with excellent business relations with our Reinsurers, Brokers and other intermediaries.

Through our website we offer our customer’s best in class customized insurance products and services that answer various personal and corporate needs at competitive rates. We are also proposing new channels of communications and online services to enhance customer experience.

Khalaf Ahmad Al Habtoor

Chairman

CEO’s Message

It brings me immense pleasure to welcome you to Dubai National Insurance (DNI) website. Our platform is designed to adhere to the highest standards and incorporate the latest cutting-edge technology. This enables us to offer you unparalleled insurance solutions that seamlessly align with the ongoing global advancements in the insurance sector.

In alignment with our corporate vision of delivering value addition to our customers and adequate returns to our shareholders, we proudly celebrate three decades of serving both corporate and individual clients. Over the years, DNI has been dedicated to delivering top-notch products and services that meet and exceed expectations, all while maintaining competitive pricing.

Our journey to success is underpinned by our agile approach to swiftly align with market needs and uphold our core principles and values. We firmly believe in cultivating enduring relationships founded on trust and confidence.

As a versatile multiline insurer, we extend a comprehensive range of commercial and consumer products, tailored and scalable to our customers' unique needs. The remarkable environment at DNI nurtures and retains our exceptional talent, offering them opportunities to enrich their collective skills and knowledge.

Customer service stands as the cornerstone that sets us apart within our industry. Our aim is to establish a sustainable platform that pioneers the integration of technology with our core business, presenting customers with a holistic, digitally accessible array of our offerings.

On behalf of the entire DNI team, I extend heartfelt gratitude to our loyal customers, esteemed business partners, and shareholders. Your invaluable support and unwavering confidence in us have been the foundation of our journey. Together, we look forward to an even brighter future, marked by innovation, excellence, and shared success.

A.R. Srinivasan

Chief Executive Officer

Management Team

Mr. A.R. Srinivasan

Chief Executive Officer

Mr. Ravi Iyer

Chief Financial Officer

Mr. Yegnamurthy S.G

Chief Technical Officer

Mr. Sanjay Kumar Jha

Head - Life & Medical

Mr. Hassan Al Khuwaildi

Head of Business Support

Mr. Sethu B.

Head of Operations

Mr. Charbel Yazbeck

Head of Risk Management

Ms. Roula Iskandar

Head of Legal, Compliance & Investor Relations

AWARDS

Best Digital CX Project

Digital Experience Award Middle East 2024

Best CX Culture 2024

Customer Experience Live Awards Middle East 2024

Thumbay Healthcare Token of Appreciation

Insurance Meet 2024

Asia’s Greatest Brands 2023

Asia – Africa Business & Social Forum 2023

Digital Innovation of the Year 2023

InsureTek Awards 2023

Health Insurer of the Year 2023

Business Tabloid Awards 2023

Best in Future of Customer Experience

IDC-DX Future Enterprise Awards 2022

Marine Insurance of the Year 2022

InsureTek Awards 2022

Plaque of Appreciation

Gulf Insurance Federation Award

Best Customer Experience Insurance Company

Global Business Outlook Awards 2021

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